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To address the challenges of an unstable economy, many managers are drawn into overly cautious modes of operation, focusing exclusively on cost-reduction measures. Embracing such a strategy is shortsighted and overlooks many hidden opportunities.
Workforce scheduling can be one of the toughest challenges. How can you be sure that the right people – as well as parts, equipment, and vehicles – are available for the right job, at the right time, and at the right cost? Efficient field service operation is not only a primary driver of customer satisfaction and loyalty, but it can also generate highly attractive profit margin.
Read this whitepaper to understand how a company’s revenue stream is typically derived from two sources: sales and service. And in a troubled economy with waning new product deals, service, consequently, is becoming increasingly important. The SAP® Workforce Scheduling and Optimization application by ClickSoftware can help address these challenges.
You will learn how against the backdrop of a waning economy, new opportunities are opening up, including:
- An ever-increasing demand from still-funded clients who wish to extend the life of their existing assets through Preventive Maintenance and other service means
- Existing and prospective clients who possess budget for, are interested in, and need additional service offerings.
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