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Gain competitive advantage through IT Operational excellence

by HP (April 22, 2010)

Maximize the business returns on your strategic SAP® investments

Your SAP solutions are increasingly critical for delivering the superior service levels today’s internal and external customers demand. That means your mission critical SAP applications must be:

  • Available 24X7
  • Optimized for performance and security
  • Flexible enough to meet both business and IT needs, without risking unplanned downtime
  • Able to recover quickly from unexpected problems
To help you achieve these vital objectives, HP is collaborating with SAP to provide aligned service levels and coordinated support incident management.

HP Mission Critical Services enhanced for SAP systems offers:
  • Proactive services enhanced for SAP environments and tailored to your specific environment and business needs
  • Onsite and offsite experts with knowledge of your SAP environment’s hardware and software, and their interrelationships
  • Real-time integrated tracking between HP, SAP and the customer help desk, for seamless problem resolution

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