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With increasing competition there is growing pressure on organizations to increase revenue and improve profitability. But how do you make it happen? This is a very common dilemma being faced by companies today — setting a goal but not knowing how to achieve it. A sure-fire way to realize your revenue and profitability targets is to focus on your customer relationship management (CRM) strat¬egy, particularly your sales and service efforts.
SAP Paybacks and Chargebacks by Vistex, and SAP Incentive Administration by Vistex, can help you gain a holistic view of the entire process to identify, compute, administer, and settle all types of chargebacks, rebates, and incentives due to distributors and customers.
While the SAP Workforce Scheduling and Optimization application by ClickSoftware is an end-to-end workforce optimization solution, helping you improve field service forecasting, planning, rostering, and scheduling to increase efficiency, meet service-level commitments, and boost profitability.
In this article there are three CRM-related questions for your organization to consider, and how these three SAP solution extensions can help boost revenue and market share.
In this article, you will learn how to:
- Increase promotional sales
- Reduce payback rebate errors
- Reduce manual administrative work
- Reduce cost of goods sold
- Improve cost recovery cash flow
- Reduce working capital requirements
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