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This IDC White Paper demonstrates how enterprise customers can achieve significant return on investment (ROI) for their SAP software quality management strategies by implementing effective automated testing solutions. To validate and quantify the business benefits of quality management using testing solutions (services and software) for SAP, IDC interviewed IT executives at a sampling of 10 SAP customer sites in North America and Western Europe. IDC asked a series of questions about SAP test management processes associated with SAP applications and the impact of testing products for SAP on capital expenditures and operating costs, IT staff time requirements, and application user productivity. See Table 1 for an overview of results.
This study identifies:
- The quantitative and qualitative benefits of SAP testing automation
- Four specific areas where customers benefitted from SAP testing solutions
- Customer challenges and opportunities
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